FAQ

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Click: Corporate World

The Open Database Of The Corporate World

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Click: U.S California Secretary of state

ESPADLAND US INC

Registration No: 5297328

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Click: DNB

Business Directory

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Click: BIZ

Registered US Businesses

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If you have a question regarding our online store (ordering, account questions, technical questions), please get in touch with us or CRM or support@espadland.com

You can order easily using our online platform. You can add a product to your cart, login, and go through the ordering process when you find a product you need. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account. You can also easily make reorders afterward by clicking the "reorder" button on any of your previously made orders. After clicking the "reorder" button, the cart will open, and you can change quantities or products. Our website is best supported by Google Chrome, Safari, Internet Explorer, and Mozilla Firefox.

Please ensure that your browser is up to date.

If you are still experiencing difficulties, please do not hesitate to call on CRM (10 AM – 6 PM)

or connect us with the Telegram application with this username:

@crm_espadland

If something catches your eye, which we know it will, just click on the product and get all the necessary information in one go. In case you have further queries, do not hesitate to get in touch with our Marketing and Support team, which is at your service throughout the year.

1-To encourage the production of high-quality and defect-free niche Handicraft products with minimal impact on the environment
2-To increase the earnings of the artists and other stakeholders of the Handicrafts industry
3-To generate a special marketplace for Handicraft products.

Shipping and delivery addresses can always be added, removed, and edited on your Account Information page. Please sign in to your account and go to "your account", On "Profile," you can change all your contact information. You can also edit your shipping information at checkout.

Our website is secured with an SSL certificate, and also secured with Cloudflare. This means the information you input is encrypted and will not be available to third parties.

ESPADLAND is a Holding corporation. We manufacture all our goods. We work closely with rural village areas and small family workshops to develop and maintain the highest-quality handmade products in the world. Our Skincare products (ESPADCARE) are made in the USA. Our ESPADLIFE services are also in Dusseldorf, Germany, and our central office is in Los Angeles, CA, USA.

Please go to this page SIGNUP and click "create a new account", then just fill in all the needed information and click "create". After submitting the form, your account will be confirmed, and you will be notified.

Most definitely! We follow and promote the principles of fair trade. Our craftsmen and craftswomen all receive a fair price for their work. All goods are paid for up-front and never on consignment.

Our passion and love for handmade products out of village areas is so strong that we have decided to be a leader in Middle East Handmade Handicraft Exports, which benefit our customers and more so the villages behind these wonderful works of art.

Over the long run, the level of education and technology in the countryside increases, dramatically raising the standard of living.

Every product is made with love from the heart.

1- Goods purchased during the week after calculating the current week's earnings and commission are placed in the shipping process.

2- Once the item is placed in the shipping process, the purchased item will be delivered to the customer within 60 business days (5 days in a week - holidays) Force majeure conditions are outside the company's obligations and are added to 60 business days.

3- Respected marketers and networkers IBO can cancel their purchase till Sunday every week before 23:00 (before calculating commission).they will receive a 100% refund within seven business days. After calculating the commission in the current period, there will be no possibility of any return, And the customer will fully accept this rule.

4- All goods are subject to qualitative and technical inspection before shipping. Please avoid receiving the package if it is Damaged and report it to the Post Officer, then report it to the Department of Shipping on the website within 48 business hours.

5- All EspadLand's goods come with identification and warranty card inside the package.

6- The warranty of the products will be void if the networker, marketer, or customer cause the damage after inspection by the experts

7- ESPADLAND will not be liable for any wrong shipping address or postal code entered by the user.

8. Tariffs for customs costs vary from country to country, all customer-related, and the company has no liability whatsoever.

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